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Privacy Policy

Organisational Details

HALO BENEFITS LTD
ICO Reference: ZC050335
Registered Office: 28 Barbieston Road, Dalrymple, Ayr, Scotland, KA6 6DZ

Privacy Notice

HALO BENEFITS takes your privacy seriously. The following information describes how we collect and use your personal data. The amount of information we hold on you and how it is used depends on your relationship with us.

In summary:

  • We keep to a minimum the amount of information we hold about you.
  • We ensure your data protection rights are respected.
  • We use your data to respond to your enquiries about our services (the lawful basis for this is legitimate interest) and to provide our services to you (the lawful basis for this is Contract).
  • We delete your data when it is no longer needed.
  • We apply appropriate security mechanisms to protect your personal data.

For the definition of terms used within this Privacy Notice refer to the ICO website.

We are happy to answer any questions you have about this Privacy Notice. Contact us via email on [email protected].

What personal data do we hold and why?

Your name and email address, provided by you, will be used to add you to the waiting list for information regarding our services, requests for further information, and to communicate with you during the provision of our services to you.

We currently collect your information on this website directly from you. In future we may collect data from third parties.

How we use your information

We will add your contact details to our waiting list and communicate relevant updates to you when appropriate.

Whom do we share it with?

HALO BENEFITS may use third parties in the provision of some of our services such as those who provide email and storage solutions used in our day to day work.

WE DO NOT SHARE NOR SELL YOUR PERSONAL DATA TO ANYONE ELSE.

How long do we store your personal data?

Marketing Information - We will store your personal information for a maximum of one year after your last communication with us, or from the date of completion of our services, whichever is the latest. Our lawful basis for this processing is our legitimate business interest.

Financial Information - Financial transactions between us might include some personal data. We are required to keep this information for the current financial year plus an additional seven years for regulatory purposes. Our lawful basis for this processing is either our contract with you or our legitimate business interest.

Service Information - We may store your information in our customer relationship database, for reference. The information may be retained and used by us to answer queries or resolve problems, provide improved and new services and any data retention requirements of the law. This means we may retain information after an individual ceases to use our services. Our lawful basis for this processing is our legitimate business interest.

We store your data securely to prevent unauthorised use.

Your rights regarding our use of your personal data

You have the right to request access, rectification or deletion of your personal data we hold by contacting us directly at [email protected].

You have the right to object to our processing of your personal data and unsubscribing from the waiting list at any time.

You can alter our collection and use of your data by contacting us to vary your communication and data usage preferences. You will always have the right to opt out of receiving promotional emails and other types of marketing communication from us.

We will respond to any request as soon as possible, but certainly within 30 days.

Complaints

Should you feel that you need to complain about how we are handling your personal data, email [email protected] or use the Contact Us form on our website. Your ultimate point of contact for all data protection matters in the UK is the Information Commissioner’s Office. See the Contact us. page on the ICO website.

Cookies

"Cookies" are pieces of software, which may be sent and recorded on your computer. These cookies enable us to collect information about how our websites and services are being used and to manage them more efficiently. Until you have registered on the HALO BENEFITS website, the cookie will only track general usage patterns and technical information about your computer type and will not be used to identify you individually. After registration, cookies will be used to collect information on you to facilitate your website experience.

You can reject any non-essential cookies on our website.

Security

HALO BENEFITS has developed strict policies governing information technology. These cover areas such as access control, authentication, audit, monitoring, alarms, data storage and back up and transmission standards and environment integrity. We will use reasonable endeavours to install and have appropriate security measures in place in our facilities to protect against the loss, misuse or alteration of information that we have collected from you.

Contact Us

If you have any questions about HALO BENEFITS, this privacy notice or the use of data in a particular service, you can contact our Privacy Officer at [email protected].